TALKING POINTS
Something new and shiny that isn’t Zoom. NoW is a solution to Zoom fatigue!
No time limits any plans. Zoom has a 40 minute cut off on its free plan.
White glove customer service. We aren’t a behemoth company that doesn’t have time for its customers.
Trust- Zoom sold people’s data, exposed them to security threats, has outages, allowed the Chinese government to sabotage meetings, etc.
No “Zoom outages” or “Zoom bombing”. NoW is highly secure and has never had any of these issues.
Custom branding. On Zoom it’s their brand, not yours. On NoW you can have a custom URL, logo, colors, custom hold music, and unique backdrops.
NoW plans include all of our great features. Zoom requires excessive add-ons making the price point much higher than NoW for the same features. Additionally many of Zoom’s more advanced features require a minimum number of hosts. For example you can’t get a transcription unless you buy 10 licenses at $1,999/year.
REASONING WITH CUSTOMER
Reason 1:Zoom is more user friendly.
Response:Our customers constantly tell us NoW is more user
friendly. We have a lot of
former Zoom customers, in fact.
Reason 2:More people are used to Zoom.
Response:People are tired of Zoom and want something different.
Everyone is used to using
online conferencing products now and will learn a new technology more quickly than
before.
Reason 3:Zoom has better online options.
Response:We are almost at feature parity with Zoom. We were
behind
before, but not anymore!